Welcome to Relax & Be. By registering as a vendor (massage therapist) on our platform, you agree to the following terms and conditions. These are here to ensure a smooth, safe, and respectful experience for everyone involved.
1. Eligibility
To join Relax & Be as a vendor, you must:
- Be over 18 years of age
- Hold valid qualifications in massage therapy or relevant treatments
- Have the appropriate insurance for the services you provide
- Comply with any legal or regulatory requirements in your area
2. Code of Conduct
We expect all vendors to:
- Treat clients with respect, professionalism, and care
- Maintain appropriate boundaries at all times
- Arrive on time for appointments or provide timely notice if delayed
- Refrain from discrimination or any inappropriate behaviour
Relax & Be reserves the right to remove listings or deactivate accounts in cases of complaints, misconduct, or behaviour that risks the safety or trust of the platform.
3. Profile Listings
You agree that:
- All information you provide in your vendor profile is accurate and up to date
- You will not impersonate anyone else or use misleading claims in your listing
- Your profile photo or avatar (if used) represents your practice appropriately
- You are responsible for your own availability, pricing, and communication with clients
4. Client Communication & Bookings
While Relax & Be facilitates discovery, we are not responsible for managing your client relationships. Vendors are responsible for:
- Responding to enquiries professionally
- Managing their own bookings, cancellations, and client expectations
- Handling any disputes or issues in a respectful, solutions-focused way
5. Payments
If you accept payment through the platform (now or in future), you agree to:
- Keep your bank details secure
- Ensure your pricing is fair and clearly displayed
- Only charge clients the agreed-upon rate
We are not liable for payment issues arising from private agreements made outside the platform.
6. Privacy & Data Use
We care about your privacy. By using the platform, you consent to:
- Relax & Be collecting and storing the information you provide to create your profile
- Us displaying your public vendor profile on the website directory
- Receiving platform-related emails such as updates or service notifications
We will not sell or share your personal data with third parties without your consent.
7. Content Guidelines
You must not upload or post:
- Unlicensed images, videos, or promotional materials
- Inappropriate, offensive, or discriminatory content
- Anything that could mislead or harm others
8. Platform Rights
We reserve the right to:
- Modify or remove your listing if it doesn’t meet our standards
- Pause or remove vendor accounts in case of a breach of terms
- Make changes to these terms at any time (you’ll be notified if so)
9. Limitation of Liability
Relax & Be is a platform for connecting clients and therapists. We do not take responsibility for:
- The outcome of services booked through the platform
- Any loss, damage, or injury resulting from client-therapist interactions
- Missed appointments, payment issues, or service quality
Use of the platform is at your own risk and discretion.
10. Agreement
By registering as a vendor and submitting your listing, you confirm that you have read and agreed to these Terms & Conditions.